One of Pittsburgh's oldest social service agencies, Travelers Aid Society has been assisting individuals in Western Pennsylvania for nearly a century.
As a 501(c)3 non-profit agency, Travelers Aid is the only organization of its kind in the region, targeting all efforts to provide transportation assistance to a variety of populations and for a multitude of service needs.
For decades, the agency utilized United Way funding and focused on being a resource for stranded travelers in crises to return home or to safe haven through a partnership with Greyhound bus lines. In 1998, Travelers Aid developed the first of their local programs, Mobile Moms. A grant opportunity provided the base funding for Travelers Aid to work with a network of medical facilities, utilizing a unique model in providing public transit assistance to pregnant women to access medical care to their prenatal checkups. This cost-effective approach proved to be successful, and attendance rates improved for prenatal appointments in facilities in the network.
Mobile Moms opened the door for the agency to become a formative partner in providing assistance to a variety of populations in Allegheny County throughout the last twenty years.
Travelers Aid has since developed partnerships with the Department of Human Services in Allegheny County and the Commonwealth of Pennsylvania, Medical Assistance Transportation, the Office of Children, Youth and Families, the Office of Behavioral Health, Labor & Industry, the Department of Corrections, as well as a plethora of foundations, human service and medical providers.
Travelers Aid continues to provide the traditional assistance to stranded travelers through Greyhound buslines, but has expanded the palette to offer Port Authority transit tickets, weekly and monthly bus passes, Giant Eagle GetGo and Sunoco gasoline debit cards, and Lyft, Uber and zTrip vouchers and rides to local residents.
The agency has become a crucial provider in Allegheny County, assisting in 3.5 million trips to 7,500 individuals and families annually.
Improving community health by connecting financially-struggling individuals, children and families with access to community support services through public transportation.